Contact Us Site Map
Dee Valley Water Background Dee Valley Group Dee Valley Water Vacancies Legal Notice    
Site Map  
Section underline
Site Search
Dee Valley Water Background
Section Underline
* Click Menu Item to Expand

 
Section Underline

Dee Valley Group plc

Registered Office:
Packsaddle
Wrexham Road
Rhostyllen
Wrexham LL14 4EH

Registered in England & Wales No. 4316684


Site Map

Dee Valley Group Home Page  
  Press Releases  
  Corporate Governance  
  Investor Relations  
  Annual Report 2008  
  Annual Report 2007  
  Annual Report 2006  
 

Interim Report 2007
Interim Report 2006

 
  Interim Report 2005  
  How to Find us  
  Vacancies  
  Legal Notice  
  Contact Us  
     
Dee Valley Water Home Page  
  About Us  
    Background  
    History  
    Area Supplied  
    Contact Us  
    How to Find Us  
  Regulation  
    OFWAT  
    Drinking Water Inspectorate  
    Environment Agency  
    Consumer Council For Water Wales  
    Arbitration and Disputes  
    Regulatory Accounts  
     
  Water Efficiency  
     
  Latest News  
     
  Price Limits  
     
  Scheme of Charges  
     
  Publications  
    Codes of Practice  
    Policies  
    Information Leaflets  
    Forms  
     
  Services for Developers  
     
  Competition  
     
  Frequently Asked Questions  
     
  Links  
     
     
Our Customers    
  How to Pay Your Bill  
  Our Commitment to You  
    Guaranteed Standards  
    Domestic Customer Code of Practice  
    Leakage at domestic household premises Code of Practice  
    Collection of unpaid charges Code of Practice  
  Your Water Meter  
    Meter Location  
    Reading the Meter  
  Customer Service  
    Complaints Procedure  
    Contact Information  
    Hours of Opening  
  Water Charges  
 

Domestic Customers

  
    Should I have a Meter?  
    Leak Repair  
    Additional Services  
    Locating the Stop Tap  
    Cost Chart  
     
Your Water Supply    
     
  Water Resources  
  Droughts  
  Leakage  
  Continuity of Supply  
  Water Pressure  
  Water Quality  
       
  Drought Plan (draft)  
     
Online Services    
  Enquiries Forms  
    Submit General Enquiry  
    Submit Account Enquiry  
     
  Services Forms  
    Domestic Free Meter Options  
    Additional Services Form  
    Vulnerable Group Tariff Form  
    Submit a Meter Reading  
    Application for Water Direct  
     
  Details Forms  
    Change of Personal Details  
    Change of Occupancy  
     
Community    
  Recreational  
    Fishing  
    Reservoirs  
  In the Community  
  Wateraid  
  Safety in the Home  
    Bogus Callers  
    Precautions  
     
Other Services    
  Pressures and Flows  
  Water Quality  
    Annual Report of Water Quality  
    Overall Water Quality  
    Review of Operations  
    Water Hardness  
    Lead  
    Fluoride  
     
  Details of Sewerage Provider  
  Advice During Bad Weather  
  Hire of Stand Pipes