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Welsh Water is the regulated company that provides
water supply and sewerage services to over three million people
living and working in Wales and some adjoining areas of England.
They have 1.2 million household customers and over 110,000 business
customers making them the sixth largest of the 23 regulated water
companies in England and Wales. |
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United Utilities is the largest operator of water and
wastewater infrastructure networks in the UK and the leading provider of
outsourced customer management services.Based in Warrington, Cheshire, we
have operations throughout the UK and on four continents. The group was
formed in 1996 from the merger of north west England's water and
electricity companies - making us the UK's first multi-utility group.
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Severn Trent Water is the world's fourth largest
privately-owned water company - serving over 8 million customers across
the heart of the UK, stretching from the Bristol Channel to the Humber,
and from mid-Wales to the East Midlands. |
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The Environment Agency regulates the quality of inland and
coastal waters in England and Wales. Its' responsibilities include surface
and ground water management in England and Wales,environmental quality,
pollution control, flood protection, land drainage, recreation and
fisheries. |
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The Water Industry Act 1991 provides for the appointment
of an independent Director General of Water Services. He considers whether
the companies are carrying out their functions properly and sets maximum
charges for water. |
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CCWater is an independent voice ensuring that the interests of customers and potential customers are protected, not only in respect of charges, but also in respect of other matters affecting quality of service. |
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The Drinking Water Inspectorate is appointed to ensure that
drinking water supplied in England and Wales is wholesome and complies
with the standards laid down in the Water Supply (Water Quality)
Regulations. It inspects each company each year and audits the quality
of water supplied. The DWI can prosecute if water supplied is unfit
and can take enforcement action if
supplies are unwholesome.
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